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Home / Legal areas / Consumer Protection

Consumer Protection

Consumer rights, warranties, unfair commercial practices and class actions.

As a consumer, you have rights that you may not know about or that businesses may disregard. Defective products, denied warranties, unfair contract terms, inflated bills, subscriptions that are impossible to cancel: these are everyday situations in which the law is on your side, but only if you know how to enforce it. Our firm defends consumers against unfair practices by companies and service providers.

How we can help you

The main areas in which our lawyers specializing in consumer protection work every day.

Legal warranties and lack of conformity in products and services
Unfair commercial practices and misleading advertising
Distance contracts: right of withdrawal and refunds
Disputes with telecommunications companies and utility providers
Unfair terms in contracts with professionals
Complaints to AGCM and appeals to ABF
Collective actions and class actions
Disputes relating to e-commerce and online purchases

Why act now

Consumers often give up asserting their rights because they believe it is not worth the trouble. In reality, European and Italian regulations offer highly effective protection tools, with swift procedures and contained costs.

How it works with LexGo

1

Describe your case

Talk to our AI assistant and describe your situation simply. The AI analyses the problem and frames it within consumer protection.

2

We match you with a lawyer

The system identifies the firm's lawyer with the most relevant specialization for your specific case.

3

Receive dedicated assistance

The lawyer contacts you, evaluates the best strategy and supports you through to resolution.

Talk to AI assistant

Free first consultation with no obligation