Frequently asked questions

LexGo is a digital law firm that combines artificial intelligence with a network of specialised lawyers. Our AI assistant analyses your legal situation, identifies the relevant area of law, and connects you with the most qualified lawyer for your case. You can then manage appointments, documents and communications entirely through our secure platform.

Yes, the initial conversation with our AI assistant is completely free and involves no commitment. The assistant will help you understand your legal situation and identify the area of law involved. If you decide to proceed with a lawyer, costs and terms will be clearly communicated before any commitment.

All lawyers in our network are registered with the Bar and undergo a rigorous selection process. We verify professional qualifications, specialisations, track record and years of experience. Additionally, we continuously monitor client satisfaction to ensure the highest standard of service.

Absolutely. Data protection is our top priority. All communications are encrypted end-to-end, documents are stored on secure servers, and we fully comply with GDPR. Your information is never shared with third parties without your explicit consent.

After completing the conversation with our AI assistant, you will receive a lawyer recommendation within minutes. You can then book your first appointment directly through the platform. In most cases, the entire process from initial contact to the first meeting takes less than 24 hours.

Yes, our platform provides a complete dashboard where you can monitor the status of your case in real time. You can view updates, exchange documents, communicate with your lawyer via secure chat, and receive notifications about every important development.

Our network of lawyers covers a wide range of legal areas including civil law, criminal law, labour law, family law, corporate law, real estate law, immigration law, intellectual property and more. Our AI assistant will help identify the specific area relevant to your case.

If you are a Bar-registered lawyer and wish to join our network, you can apply through our dedicated section. We evaluate each application based on professional qualifications, specialisations and experience. Accepted lawyers gain access to a modern platform with case management tools, integrated calendar, secure communications and profiled client acquisition.

Yes, client satisfaction is fundamental to us. If for any reason you are not satisfied with the assigned lawyer, you can request a change at any time through the platform. Our team will assist you in finding a new professional better suited to your needs, at no additional cost for the reassignment itself.

We accept a wide range of payment methods including credit and debit cards (Visa, Mastercard, American Express), bank transfers and digital payments. All transactions are processed securely. You can also choose to pay in instalments for certain types of services, subject to agreement with your lawyer.